Patient Experience Specialist

Recruiting.com LLC; Jonesboro (AR); On-site; USD 28,000 - 38,000; Full time

Job summary

Recruiting.com LLC is seeking a Patient Service Representative to greet patients and arrange for efficient and orderly registration. You will collect accurate patient and insurance information and ensure patients understand clinic policies and procedures.

Responsibilities include answering telephone and billing questions, processing medical records requests, and handling general patient accounts with confidentiality and professionalism.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of customer service experience; healthcare receptionist experience preferred and familiarity with office equipment.
• Ability to work independently and exercise good judgment.

Responsibilities

• Greet patients and arrange for efficient patient registration.
• Ensure accurate patient and insurance information is collected.
• Answer telephone and billing questions from patients.
• Process medical records requests and general patient account functions.
• Maintain confidentiality and professionalism in all interactions.

Skills

Customer service

Receptionist experience

Office equipment

Independent judgment

Education

High school diploma or GED

Job description

Recruiting.com LLC is seeking a Patient Service Representative to greet patients and arrange for efficient and orderly registration. You will collect accurate patient and insurance information and ensure patients understand clinic policies and procedures.

Responsibilities include answering telephone and billing questions, processing medical records requests, and handling general patient accounts with confidentiality and professionalism.