Patient Service Representative

Option 1 Staffing Services, Inc.; Menlo Park (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Option 1 Staffing Services, Inc. is looking for an experienced Patient Services Representative to join their team in Menlo Park, California. The ideal candidate will have over 2 years of front office experience in the healthcare field and possess excellent customer service skills.

Responsibilities include checking patients in and out, answering multi-line phones, processing registration paperwork, and verifying insurance eligibility. Knowledge of medical terminology and software such as EPIC is preferred.

Qualifications

• 2+ years of experience in a front office setting in the Healthcare field.
• Extremely detail oriented and professional.
• Experience handling medical records is a plus.

Responsibilities

• Check patients In/Out.
• Answer multi-line phone and route calls.
• Process registration paperwork.
• Verify insurance eligibility.
• Collect co-payment.

Skills

Customer service skills

Attention to detail

Verbal communication

Written communication

Knowledge of Medical Terminology

Experience with verification of insurance

Working knowledge of Microsoft Word

Tools

EPIC

Job description

Option 1 Staffing is seeking an experienced Patient Services Rep with excellent customer service skills to join a growing team of Healthcare Specialists.

Key Responsibilities

• Check patients In/Out
• Answer multi-line phone and route calls
• Process registration paperwork
• Verify insurance eligibility
• Collect co-payment

Qualifications

• 2 (two)+ years of experience in a front office setting in the Healthcare field
• Experience with verification of insurance
• Extremely detail oriented and professional
• Experience handling medical records a plus
• Excellent verbal and written communication skills
• Working knowledge of Microsoft Word
• Knowledge of EPIC a plus
• Medical Terminology knowledge required