Patient Services Concierge & Registration Specialist

Recruiting.com LLC; Jonesboro (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Recruiting.com LLC is seeking a Patient Service Representative to greet patients and coordinate efficient registration at our Jonesboro clinic. You will collect accurate patient and insurance information and inform patients about clinic policies and procedures.

The role involves answering billing questions, handling medical records requests, and maintaining confidentiality. You will interact with patients, families, staff, and physicians, requiring professionalism and attention to detail in a

Qualifications

• High school diploma or GED is required.
• Minimum of one year in a customer service setting.
• Experience as a receptionist in healthcare is preferred.
• Ability to operate office equipment and work independently with good judgment.

Responsibilities

• Greet patients and arrange for efficient and orderly registration of patients.
• Ensure accurate patient and insurance information is collected and that patients are aware of clinic policies and procedures.
• Answer telephone and billing questions from patients.
• Process medical records requests, information requests and general patient account functions.
• Work with confidential patient information.
• Position requires making frequent decisions following general procedures and a high degree of mental alertness.
• Maintain a professional image and manner with patients, families, visitors and clinic personnel.
• Attendance is an essential function of this job.

Skills

Customer service

Receptionist

Office equipment

Education

High school diploma or GED

Job description

Recruiting.com LLC is seeking a Patient Service Representative to greet patients and coordinate efficient registration at our Jonesboro clinic. You will collect accurate patient and insurance information and inform patients about clinic policies and procedures.

The role involves answering billing questions, handling medical records requests, and maintaining confidentiality. You will interact with patients, families, staff, and physicians, requiring professionalism and attention to detail in a