Patient Experience & Scheduling Specialist

Ivy Health Inc; North Wales (Montgomery County); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Full benefits from month 1

Generous PTO

Bonus incentives

Career development

Job summary

Ivy Rehab for Kids is seeking a Patient Coordinator to support daily clinic operations in North Wales, PA. The role emphasizes friendly patient greeting, appointment scheduling, and accurate administrative tasks to ensure smooth patient flow.

As part of Ivy Rehab Network, you will collaborate with clinicians and staff, with opportunities for growth, benefits beginning in the first month, and a strong culture of teamwork.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greeting and checking-in patients.
• Scheduling appointments.
• Answering incoming phone calls.
• Verifying insurance coverage.
• Obtaining necessary authorization.
• Collecting payments.
• Processing new patients.
• Helping the clinic maintain optimal performance.

Skills

Admin experience

MS Office

Time management

Multi-tasking

Self-motivation

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Ivy Rehab for Kids is seeking a Patient Coordinator to support daily clinic operations in North Wales, PA. The role emphasizes friendly patient greeting, appointment scheduling, and accurate administrative tasks to ensure smooth patient flow.

As part of Ivy Rehab Network, you will collaborate with clinicians and staff, with opportunities for growth, benefits beginning in the first month, and a strong culture of teamwork.