Patient Experience Coordinator - Growth, Benefits & Impact

Ivy Rehab Network; Butler (Butler County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits from first month

Paid time off

Paid holidays

Bonus opportunities

Job summary

Ivy Rehab Network is seeking a Patient Coordinator in Butler, PA to join our clinic team. You will greet patients, schedule appointments, answer calls, verify insurance, obtain authorizations, and help manage payments to ensure a smooth patient experience.

We offer a collaborative environment with opportunities for growth, comprehensive benefits from the first month, and a commitment to quality care. Equal opportunity employer.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficient with Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multitask in a fast-paced clinic environment.
• Self-motivated with a drive to exceed patient expectations.
• Flexible attitude and eagerness to learn and grow.

Responsibilities

• Greet and check-in patients and ensure smooth arrival flow.
• Schedule and manage patient appointments.
• Answer incoming calls and assist front-desk inquiries.
• Verify insurance coverage and obtain required authorizations.
• Collect payments and process new patient intake.
• Support clinic operations to maintain optimal performance.

Skills

Administrative experience

Microsoft Office

Time management

Multitasking

Customer service

Communication skills

Eagerness to learn

Tools

Excel

Word

Outlook

Job description

Ivy Rehab Network is seeking a Patient Coordinator in Butler, PA to join our clinic team. You will greet patients, schedule appointments, answer calls, verify insurance, obtain authorizations, and help manage payments to ensure a smooth patient experience.

We offer a collaborative environment with opportunities for growth, comprehensive benefits from the first month, and a commitment to quality care. Equal opportunity employer.