Patient Experience Coordinator | Growth & Impact

ivyhealth; North Wales (Montgomery County); On-site; USD 34,000 - 52,000; Full time

Job summary

Ivy Health invites applications for a Patient Coordinator in North Wales, PA. This role supports patient experience by greeting patients, scheduling appointments, answering calls, verifying insurance, obtaining authorizations, collecting payments, and processing new patients.

We offer a collaborative environment focused on clinical excellence and growth, with strong mentorship, development opportunities, and a comprehensive benefits package.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greeting and checking-in patients
• Scheduling appointments
• Answering incoming phone calls
• Verifying insurance coverage
• Obtaining necessary authorization
• Collecting payments
• Processing new patients
• Helping the clinic maintain optimal performance

Skills

Time management

Multi-tasking

Self-motivated

Adaptable

Positive attitude

Willing to learn

Patient outcomes focus

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Ivy Health invites applications for a Patient Coordinator in North Wales, PA. This role supports patient experience by greeting patients, scheduling appointments, answering calls, verifying insurance, obtaining authorizations, collecting payments, and processing new patients.

We offer a collaborative environment focused on clinical excellence and growth, with strong mentorship, development opportunities, and a comprehensive benefits package.