Patient Experience Coordinator

Talentify; Bethpage (NY); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Bonus incentives

Full benefits from first month

Paid time off

Mentorship and development

Job summary

Ivy Health in Wantagh, NY is seeking a Patient Representative to support clinics with patient check-in, scheduling, and reception. You will collaborate with clinicians to deliver world-class service and accurate administrative support.

Responsibilities include verifying insurance, obtaining authorizations, processing new patients, collecting payments, and helping keep the clinic running efficiently. A positive, patient-focused attitude is essential for success in this fast-paced environment.

Qualifications

• 1+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients.
• Schedule appointments.
• Answer incoming calls.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patients.
• Support clinic operations and maintain smooth workflows.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Self-motivated

Adaptability

Learning mindset

Patient outcomes

Job description

Ivy Health in Wantagh, NY is seeking a Patient Representative to support clinics with patient check-in, scheduling, and reception. You will collaborate with clinicians to deliver world-class service and accurate administrative support.

Responsibilities include verifying insurance, obtaining authorizations, processing new patients, collecting payments, and helping keep the clinic running efficiently. A positive, patient-focused attitude is essential for success in this fast-paced environment.