Patient Experience & Scheduling Specialist

NY099 IVYREHAB NETWORK INC; McKees Rocks (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full benefits

PTO

Paid holidays

Bonus incentives

Job summary

Ivy Rehab Network in McKees Rocks, PA is seeking a Patient Coordinator to support clinics by greeting patients, scheduling appointments, and handling insurance verification with a focus on exceptional service.

The role emphasizes administrative duties, accurate billing, and collaborative teamwork to ensure smooth patient flow and high-quality care across Ivy Rehab for Kids and related clinics.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and a positive attitude with fluctuating workloads.
• Eagerness to learn and grow in a dynamic clinic environment.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greeting and checking-in patients.
• Scheduling appointments.
• Answering incoming phone calls.
• Verifying insurance coverage.
• Obtaining necessary authorization.
• Collecting payments.
• Processing new patients.
• Helping the clinic maintain optimal performance.

Job description

Ivy Rehab Network in McKees Rocks, PA is seeking a Patient Coordinator to support clinics by greeting patients, scheduling appointments, and handling insurance verification with a focus on exceptional service.

The role emphasizes administrative duties, accurate billing, and collaborative teamwork to ensure smooth patient flow and high-quality care across Ivy Rehab for Kids and related clinics.