Patient Experience & Scheduling Specialist

kansashealthsystem; Liberty (MO); On-site; USD 21,000 - 30,000; Part time

Job summary

University of Kansas Health System is seeking a part-time Patient Service Representative for Liberty Ambulatory FloatDays - PRN. The role focuses on front desk operations, including greeting patients, checking in, processing registrations, collecting copays, and supporting MyChart activation.

Responsibilities include scheduling in-person and telehealth visits, verifying insurance, and assisting with preauthorization and post-visit follow-up, ensuring a smooth patient experience in a busy

Qualifications

• High School Diploma or GED required.

Responsibilities

• Greet patients and visitors at front desk and check in.
• Answer phones and route calls to appropriate staff.
• Assist with MyChart activation and online check-in guidance.
• Process patient registrations and collect copays and other payments.
• Coordinate scheduling for in-clinic and telehealth visits.

Skills

Customer service

Communication

Empathy

Education

High School Diploma or GED

Clerical/registration experience in healthcare

College coursework toward Associate/Bachelor's

Tools

Microsoft Excel

Microsoft Word

Outlook

Teams

Job description

University of Kansas Health System is seeking a part-time Patient Service Representative for Liberty Ambulatory FloatDays - PRN. The role focuses on front desk operations, including greeting patients, checking in, processing registrations, collecting copays, and supporting MyChart activation.

Responsibilities include scheduling in-person and telehealth visits, verifying insurance, and assisting with preauthorization and post-visit follow-up, ensuring a smooth patient experience in a busy