Patient Experience & Scheduling Specialist

Community Health Network; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

Community Health Network is seeking a Patient Service Representative to support administrative needs and provide exceptional service. This role involves checking in patients, collecting payments, and coordinating referrals within a fast-paced environment.

Ideal candidates should possess strong listening and communication skills, be detail-oriented, and have a high school diploma or GED. Preferred qualifications include experience in healthcare and proficiency in electronic medical records.

Qualifications

• 1 year of experience in a healthcare environment or 2 years of customer service experience.
• Knowledge of medical terminology preferred.
• Strong computer skills in various applications.

Responsibilities

• Check patients in for appointments and collect payments.
• Answer telephones and take accurate messages.
• Schedule appointments and coordinate referrals.

Skills

Strong listening skills

Effective communication

Attention to detail

Organization skills

Team player

Education

High school diploma or GED equivalent

Tools

Electronic medical records

Excel

Word

Job description

Community Health Network is seeking a Patient Service Representative to support administrative needs and provide exceptional service. This role involves checking in patients, collecting payments, and coordinating referrals within a fast-paced environment.

Ideal candidates should possess strong listening and communication skills, be detail-oriented, and have a high school diploma or GED. Preferred qualifications include experience in healthcare and proficiency in electronic medical records.