Patient Access Specialist - Front Desk & Billing

Community Health Network; Anderson (IN); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Community Health Network is seeking an Associate Patient Access Representative to be the first point of contact for visitors, handling customer service, patient registration and financial clearance. You will support check-ins, scheduling, insurance verification and compliance, ensuring smooth workflows and accurate patient records.

The role involves high-quality patient interactions, accurate data entry of demographics and insurance, and adherence to CMS standards.

Qualificações

• High School Diploma or GED required.
• 1+ years in healthcare office setting and/or strong customer service background preferred.
• Registration/Admissions across inpatient, outpatient, and emergency admits.

Responsabilidades

• Handle front-office and back-office functions across the network.
• Pre-register and register scheduled patients using the EPIC work queue.
• Verify medical necessity and communicate coverage and eligibility to patients.

Conhecimentos

Customer service

Registration/Admissions

EPIC

CMS standards

Formação académica

High School Diploma or GED

Ferramentas

EPIC

Descrição da oferta de emprego

Community Health Network is seeking an Associate Patient Access Representative to be the first point of contact for visitors, handling customer service, patient registration and financial clearance. You will support check-ins, scheduling, insurance verification and compliance, ensuring smooth workflows and accurate patient records.

The role involves high-quality patient interactions, accurate data entry of demographics and insurance, and adherence to CMS standards.