Patient Access & Registration Specialist

Community Health Network; Lawrence (IN); On-site; USD 23,000 - 30,000; Full time

Job summary

Community Health Network seeks an Associate Patient Access Representative to be the first contact for visitors, managing patient registration and financial clearance. The role includes check-ins, scheduling, insurance verification, and CMS compliance to ensure smooth workflows and proper patient preparation for visits.

Ideal candidates will have a high school diploma or GED and at least one year of healthcare office experience or strong customer service skills, with proficiency in patient

Qualifications

• High School Diploma or GED required.
• 1+ years experience in healthcare office setting and/or customer service preferred.
• Registration/Admissions proficiency for inpatient, outpatient, and emergency admits.

Responsibilities

• Handle front-office and back-office tasks for patient flow across the network.
• Pre-register and register patients; manage admissions, discharges and transfers when applicable.
• Verify CMS coverage and communicate eligibility to patients; ensure accurate patient demographics and insurance data.
• Ensure completeness of electronic health records (EHR) and update as needed.

Skills

Healthcare office experience

Customer service

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network seeks an Associate Patient Access Representative to be the first contact for visitors, managing patient registration and financial clearance. The role includes check-ins, scheduling, insurance verification, and CMS compliance to ensure smooth workflows and proper patient preparation for visits.

Ideal candidates will have a high school diploma or GED and at least one year of healthcare office experience or strong customer service skills, with proficiency in patient