Patient Experience & Scheduling Specialist

Select Medical; Henderson (NV); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

PTO

Medical, Dental, Vision Insurance

401(K) Matching

Employee Discount

Growth Opportunities on our Career L

Job summary

Dignity Health - Outpatient Center is seeking a Patient Service Specialist/Front Desk Receptionist in Henderson, NV. The role involves welcoming patients, answering calls, scheduling appointments, handling insurance verifications, and collecting payments at the point of service.

Responsibilities include maintaining accurate patient data, coordinating with the billing office, and supporting clinic staff to deliver a smooth, friendly patient experience.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare, Medical, Dental office administration experience preferred.

Responsibilities

• Greet patients with exceptional customer service to create a positive patient experience.
• Answer phone.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Verify insurance, process referrals and pre-authorizations.
• Schedule patient appointments and check them in at arrival.
• Collect co-pays.
• Balance cash daily and deposit weekly.
• Prepare daily billing reports and coordinate with central billing office.
• Communicate and collaborate with clinic staff to ensure a seamless experience.
• Perform other duties as assigned.

Skills

Customer service

Insurance verification

Education

High School Diploma or GED

Job description

Dignity Health - Outpatient Center is seeking a Patient Service Specialist/Front Desk Receptionist in Henderson, NV. The role involves welcoming patients, answering calls, scheduling appointments, handling insurance verifications, and collecting payments at the point of service.

Responsibilities include maintaining accurate patient data, coordinating with the billing office, and supporting clinic staff to deliver a smooth, friendly patient experience.