Medical Front Desk & Patient Experience Specialist

CommonSpirit Health; Henderson (NV); On-site; USD 36,000 - 60,000; Full time

Job summary

Dignity Health Medical Foundation in Nevada is seeking a Medical Office Professional to serve as the welcoming face of our clinic, providing essential administrative support for a smooth patient experience.

You will manage patient reception, schedule appointments, handle calls, and guide check-in/out, verify demographics, process payments, and ensure clear communication between patients and staff to maintain an efficient front desk.

Qualifications

• High School diploma or GED required.
• Excellent interpersonal, organizational, and customer service skills.
• Keyboarding skills and ability to use computer equipment and software.

Responsibilities

• Greet and assist patients at the front desk, providing welcome and information.
• Schedule appointments, manage calls, and guide check-in/out processes.
• Verify demographics, process payments, and ensure clear communication between patients and staff.
• Maintain an efficient front desk with strong attention to detail and tech proficiency.
• Demonstrate professionalism and compassionate patient interactions daily.

Skills

Customer service

Interpersonal skills

Organization

Keyboarding

Education

High School Diploma or GED

Tools

Electronic practice management system

Multi-line phones

ACD phones

Job description

Dignity Health Medical Foundation in Nevada is seeking a Medical Office Professional to serve as the welcoming face of our clinic, providing essential administrative support for a smooth patient experience.

You will manage patient reception, schedule appointments, handle calls, and guide check-in/out, verify demographics, process payments, and ensure clear communication between patients and staff to maintain an efficient front desk.