Bilingual Front Desk Patient Concierge

Select Medical; Las Vegas (NV); In loco; USD 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

PTO

Medical, Dental, Vision Insurance

401(K) Matching

Employee Discount

Growth Opportunities on Career Ladder

Descrizione del lavoro

Dignity Health - Outpatient Center in Las Vegas is seeking a bilingual Patient Service Specialist/Front Desk Receptionist to deliver outstanding customer service and manage front desk operations. This role supports patient flow, scheduling, and patient access in a busy outpatient setting.

Responsibilities include answering calls, verifying insurance, processing referrals and pre-authorizations, collecting co-pays, and assisting with billing and data entry.

Competenze

• HS diploma or GED required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare/medical office administration preferred.

Mansioni

• Greets patients with exceptional customer service to create a positive patient experience.
• Answers phone.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Insurance verifications, referrals and pre-authorizations.
• Schedules patients appointments and checks them in at arrival.
• Collection of co-pays.
• Daily cash balancing and weekly banking deposits.
• Patient intake and data entry to ensure proper billing.
• Complete daily billing reports and work with central billing office (CBO).
• Communication and teamwork with clinic staff and supporting departments to create a seamless experience.

Conoscenze

Bilingual

Customer service

Formazione

HS diploma or GED

Strumenti

Medical office software

Descrizione del lavoro

Dignity Health - Outpatient Center in Las Vegas is seeking a bilingual Patient Service Specialist/Front Desk Receptionist to deliver outstanding customer service and manage front desk operations. This role supports patient flow, scheduling, and patient access in a busy outpatient setting.

Responsibilities include answering calls, verifying insurance, processing referrals and pre-authorizations, collecting co-pays, and assisting with billing and data entry.