Patient Services Specialist I — Front Desk & Scheduling

Baylor Scott & White Health; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition Reimbursement

PTO starting Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 in Dallas to provide administrative support in a physician office. The role includes patient check-in/check-out, scheduling, insurance verification, and answering phones, located at 3410 Worth Street, Suite 650, Dallas, TX 75246.

The position requires a HS Diploma/GED and less than 1 year of experience. Responsibilities include handling payments, updating records, and assisting with medical records as needed.

Qualifications

• High school diploma or GED required.
• 1 year or less experience preferred.
• Strong communication and customer service skills.
• Proficient data entry and computer skills.

Responsibilities

• Assist with patient relations, check-in/check-out, scheduling, and insurance verification.
• Verify patient demographics and update records in the system; direct patients to waiting areas.
• Accept payments for services and post charges; generate daily reports.
• Answer incoming calls and assist patients and visitors; respond to routine inquiries.
• Support medical records duties as requested.

Skills

Active listening

Phone etiquette

Interpersonal communication

Data entry

Education

HS Diploma/GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 in Dallas to provide administrative support in a physician office. The role includes patient check-in/check-out, scheduling, insurance verification, and answering phones, located at 3410 Worth Street, Suite 650, Dallas, TX 75246.

The position requires a HS Diploma/GED and less than 1 year of experience. Responsibilities include handling payments, updating records, and assisting with medical records as needed.