Patient Experience & Scheduling Specialist

Ivy Health Inc; Cincinnati (OH); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Best Employer

Mentorship access

Professional development

Full benefits package

Generous PTO

Bonus incentives

HSS partnership

Teamwork values

Descripción de la vacante

Ivy Rehab for Kids in Ohio is seeking a Patient Coordinator to support clinics by greeting patients, scheduling, handling calls, verifying insurance, and collecting payments. You will collaborate with clinicians to ensure smooth operations and excellent patient experiences.

The role offers growth opportunities within Ivy Rehab Network and a collaborative, patient-focused environment in Anderson Township, OH.

Formación

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time management and multitasking in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow in a clinical support role.
• Dedication to exceptional patient outcomes and quality care.

Responsabilidades

• Greet and check-in patients with a warm, professional demeanor.
• Schedule appointments and manage calendar workflows.
• Answer incoming calls and route inquiries efficiently.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient registrations.
• Support clinic operations to maintain optimal performance.

Conocimientos

Administrative experience

Microsoft Office

Time management

Customer service

Adaptability

Eagerness to learn

Quality patient care

Herramientas

Microsoft Office

Descripción del empleo

Ivy Rehab for Kids in Ohio is seeking a Patient Coordinator to support clinics by greeting patients, scheduling, handling calls, verifying insurance, and collecting payments. You will collaborate with clinicians to ensure smooth operations and excellent patient experiences.

The role offers growth opportunities within Ivy Rehab Network and a collaborative, patient-focused environment in Anderson Township, OH.