Patient Experience Coordinator - Healthcare (Full Benefits)

Ivy Rehab; Milford (OH); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Generous PTO

Paid holidays

Bonus incentives

Full benefits package starting within

Mentorship and career development

Job summary

Ivy Rehab for Kids is hiring a Patient Coordinator in Milford, OH. The role supports clinicians and staff by greeting patients, scheduling appointments, handling calls, and verifying insurance. You will also assist with authorizations, payments, and new patient processing to help maintain clinic performance.

The ideal candidate has 2+ years of healthcare administration experience and strong MS Office skills. Join a supportive team focused on exemplary patient care and growth opportunities.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients and assist with scheduling appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorizations, collect payments, and process new patients.
• Help the clinic maintain optimal performance through administrative support.

Skills

Time management

Multi-tasking

Customer service

Self-motivated

Adaptability

Team player

Eagerness to learn

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Ivy Rehab for Kids is hiring a Patient Coordinator in Milford, OH. The role supports clinicians and staff by greeting patients, scheduling appointments, handling calls, and verifying insurance. You will also assist with authorizations, payments, and new patient processing to help maintain clinic performance.

The ideal candidate has 2+ years of healthcare administration experience and strong MS Office skills. Join a supportive team focused on exemplary patient care and growth opportunities.