Patient Experience Coordinator - Growth & Benefits

Ivy Rehab; Peru (IN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Best Employer

Mentorship & Resources

Professional Development

Incentives & PTO

Holiday pay

Bonus opportunities

Partnerships with HSS

Team-oriented values

Job summary

Ivy Rehab in Peru, IN is seeking a Patient Coordinator to help deliver exceptional patient care and world-class customer service. You will greet and check-in patients, handle scheduling, answer calls, verify insurance, obtain authorizations, collect payments, and process new patients in a busy clinic setting.

This full-time role supports clinicians and collaborates with the Ivy Rehab Network to maintain high performance and a welcoming patient experience.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients.
• Schedule appointments.
• Answer incoming phone calls.
• Verify insurance coverage.
• Obtain necessary authorizations.
• Collect payments.
• Process new patients.
• Help the clinic maintain optimal performance.

Skills

Administrative healthcare experience

Time management

Multitasking in fast-paced environment

Self-motivation and drive

Adaptability and positive attitude

Eagerness to learn

Dedication to patient outcomes

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Ivy Rehab in Peru, IN is seeking a Patient Coordinator to help deliver exceptional patient care and world-class customer service. You will greet and check-in patients, handle scheduling, answer calls, verify insurance, obtain authorizations, collect payments, and process new patients in a busy clinic setting.

This full-time role supports clinicians and collaborates with the Ivy Rehab Network to maintain high performance and a welcoming patient experience.