Patient Experience & Scheduling Coordinator

ivyhealth; Lawrenceburg (IN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Generous PTO

Bonus incentives

Job summary

Ivy Rehab for Kids in Dearborn, MI is seeking a Patient Coordinator to join our clinics. You will greet and check-in patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help new patients navigate care.

We offer a rewarding work environment with growth opportunities, a supportive team, and a comprehensive benefits package. Join Ivy's network dedicated to exceptional patient care and service.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multitask in a fast-paced clinic.
• Self-motivated with drive to exceed patient expectations.
• Adaptable with a positive attitude amid fluctuating workloads.
• Eagerness to learn and grow and contribute to patient outcomes.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patient information and assist clinic operations.
• Support clinicians and maintain high-quality patient care.

Skills

Time management

Multitasking

Self-motivated

Tools

Microsoft Office

Job description

Ivy Rehab for Kids in Dearborn, MI is seeking a Patient Coordinator to join our clinics. You will greet and check-in patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help new patients navigate care.

We offer a rewarding work environment with growth opportunities, a supportive team, and a comprehensive benefits package. Join Ivy's network dedicated to exceptional patient care and service.