Patient Experience & Care Coordinator

ivyhealth; Highland Park (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Full benefits package

Generous PTO

Bonus incentive opportunities

Job summary

Ivy Rehab for Kids in Highland Park, IL is seeking a Patient Coordinator to support clinicians and staff. You will greet patients, schedule appointments, handle phone calls, verify insurance, obtain authorizations, collect payments, and assist with new patient onboarding. This role offers a pathway for growth within Ivy Rehab Network.

The position emphasizes teamwork, excellent patient experience, and high-quality administrative support in a fast-paced clinical setting.

Qualifications

• High school diploma or equivalent required.
• Healthcare admin experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Greet and check-in patients.
• Schedule appointments and manage calendar.
• Answer incoming phone calls and route inquiries.
• Verify insurance coverage and obtain authorizations.
• Collect payments and process new patients.

Skills

Microsoft Office

Time management

Multi-tasking

Patient service

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

Ivy Rehab for Kids in Highland Park, IL is seeking a Patient Coordinator to support clinicians and staff. You will greet patients, schedule appointments, handle phone calls, verify insurance, obtain authorizations, collect payments, and assist with new patient onboarding. This role offers a pathway for growth within Ivy Rehab Network.

The position emphasizes teamwork, excellent patient experience, and high-quality administrative support in a fast-paced clinical setting.