Patient Experience & Scheduling Specialist

Johns Hopkins Medicine; Baltimore, Northern (MD, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Johns Hopkins Medicine is seeking a Patient Service Coordinator III to handle all administrative (non-clinical) aspects of the patient encounter and maintain accurate information to facilitate the visit.

You will provide friendly, courteous service to ensure a positive, professional experience and work with automated scheduling, registration and billing systems.

This full-time role requires a High School Diploma and 1 year of experience, with day shift 7:30am-4:00pm, non-exempt.

Qualifications

• High School Diploma or equivalent is required.
• Minimum 1 year of work experience.

Responsibilities

• Handle all administrative (non-clinical) aspects of the patient encounter, maintaining accurate information to facilitate the encounter.
• Offer friendly, courteous assistance to every patient to ensure a positive, professional experience at Johns Hopkins.
• Proficient on appropriate computer systems to expedite scheduling, registration and billing tasks.

Skills

Administrative tasks

Customer service

Computer systems proficiency

Education

High School Diploma or Equivalent

Job description

Johns Hopkins Medicine is seeking a Patient Service Coordinator III to handle all administrative (non-clinical) aspects of the patient encounter and maintain accurate information to facilitate the visit.

You will provide friendly, courteous service to ensure a positive, professional experience and work with automated scheduling, registration and billing systems.

This full-time role requires a High School Diploma and 1 year of experience, with day shift 7:30am-4:00pm, non-exempt.