Patient Service Coordinator III

Johns Hopkins University; Baltimore (MD); On-site; USD 38,000 - 48,000; Full time

Job summary

Johns Hopkins University in Baltimore is seeking a Patient Service Coordinator III to manage non-clinical aspects of patient encounters, ensuring accurate records and smooth workflow.

The role requires friendly, courteous service, and proficiency with automated scheduling, registration, and billing systems to expedite administrative tasks in a busy hospital setting.

Qualifications

• 1 year of work experience in a similar role.
• Proficient with standard computer systems used for scheduling and billing.

Responsibilities

• Handle administrative aspects of patient encounters to support Ideal Patient Encounter.
• Provide friendly, courteous assistance to patients to ensure a positive experience at Johns Hopkins.
• Utilize automated scheduling, registration and billing systems to expedite tasks.

Skills

Customer service

Administrative tasks

Computer systems proficiency

Education

High School Diploma or Equivalent

Tools

Scheduling software

Registration systems

Billing systems

Job description

Position Summary:

• The Patient Service Coordinator IIIwill handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter.
• Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins.
• Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.

Education:

• High School Diploma or Equivalent.

Work Experience:

• 1 year experience.

Shift:

• Full Time (40 hours); 8:30am-5:00pm.
• Day Shift.
• Non-Exempt.