Patient Services & Scheduling Specialist

The Chronicle Of Higher Education, Inc.; Lutherville (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Patient Service Coordinator to provide courteous assistance to ensure positive patient experiences at Johns Hopkins. The role involves coordinating clinical operations and scheduling appointments while addressing patient needs efficiently.

Applicants must have a high school diploma/GED and relevant experience in a service-oriented role. This position seeks an individual who can excel in communication and problem-solving, vital for maintaining patient satisfaction and operational flow.

Qualifications

• High School Diploma or GED required.
• One year work experience required in a similar service‑oriented industry.

Responsibilities

• Schedule patients for medical examinations and procedures.
• Coordinate visits within and between departments.
• Answer phones and provide routine information to callers.
• Participate in billing processes by collecting payments.

Skills

Customer service

Communication

Problem-solving

Time management

Education

High School Diploma or GED

Job description

The Chronicle Of Higher Education, Inc. is seeking a Patient Service Coordinator to provide courteous assistance to ensure positive patient experiences at Johns Hopkins. The role involves coordinating clinical operations and scheduling appointments while addressing patient needs efficiently.

Applicants must have a high school diploma/GED and relevant experience in a service-oriented role. This position seeks an individual who can excel in communication and problem-solving, vital for maintaining patient satisfaction and operational flow.