Patient Experience & Scheduling Pro

The Orthopaedic Institute; Lecanto (FL); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

The Orthopaedic Institute in Florida is seeking a Scheduling Coordinator to assist patients in arranging appointments and accessing life changing medical care. You will handle calls efficiently to ensure a high level of service and accuracy.

The role requires strong communication, the ability to multi-task, and comfort with scheduling software. Your work will support physicians and staff while delivering excellent patient experiences.

Formación

• High School diploma or equivalent.
• Prior customer service experience preferred.
• Ability to learn scheduling software.

Responsabilidades

• Schedule appointments for new and existing patients.
• Provide scheduling criteria and patient prep details.
• Listen actively and offer alternatives.
• Learn insurance processes including in-network/out-of-network coverages.
• Assist other office staff with clerical tasks.

Conocimientos

Communication skills

Computer skills

Scheduling software

Multi-tasking

Educación

High School diploma or equivalent

Descripción del empleo

The Orthopaedic Institute in Florida is seeking a Scheduling Coordinator to assist patients in arranging appointments and accessing life changing medical care. You will handle calls efficiently to ensure a high level of service and accuracy.

The role requires strong communication, the ability to multi-task, and comfort with scheduling software. Your work will support physicians and staff while delivering excellent patient experiences.