Patient Experience & Scheduling Coordinator (Bonus Eligible)

Community Care Physicians; Newtonville (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Recruitment bonus up to $1,000

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off

Retirement plan

Job summary

Community Care Physicians is hiring a full-time Patient Support Specialist for our Albany Family Medicine office. The role is a 40-hour week, Monday through Friday, 8:00am-4:30pm, with a recruitment/retention bonus up to $1,000.00.

You will greet patients, manage calls, and coordinate schedules, while ensuring accuracy of insurance information and medical records. We offer a competitive compensation range of $18.00-$24.00 per hour, plus a comprehensive total rewards package including medical,

Qualifications

• High school graduate or equivalent; additional education desirable.
• Previous clerical experience in a medical practice preferred.
• Strong computer skills.
• Knowledge of medical terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family, physicians, providers, managers, co-workers and external customers.
• Maintain strictest confidentiality and discretion.

Responsibilities

• Greeting and checking in patients when they arrive to the office.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain patient signature on appropriate waiver(s) according to insurance requirements
• Organize and monitor the provider's daily schedule.
• Maintain timely patient flow.
• Verify patient insurance coverage/demographic information at each visit and update when necessary

Skills

Customer service

Interpersonal skills

Strong computer skills

Medical terminology

Confidentiality

Education

High school diploma or equivalent

Job description

Community Care Physicians is hiring a full-time Patient Support Specialist for our Albany Family Medicine office. The role is a 40-hour week, Monday through Friday, 8:00am-4:30pm, with a recruitment/retention bonus up to $1,000.00.

You will greet patients, manage calls, and coordinate schedules, while ensuring accuracy of insurance information and medical records. We offer a competitive compensation range of $18.00-$24.00 per hour, plus a comprehensive total rewards package including medical,