Patient Experience & Admin Coordinator

ivyhealth; United States; Remote; USD 25,000 - 28,000; Part time

Job summary

Ivy Rehab is seeking a Part-time Patient Representative in Northport, NY to greet and check-in patients, schedule appointments, answer calls, and verify insurance. You will obtain authorizations, collect payments, assist with new patient processing, and help keep the clinic performing at its best.

The role offers growth opportunities in a supportive environment and emphasises teamwork, patient care, and exceptional service.

Qualifications

• 1+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greeting and checking-in patients.
• Scheduling appointments.
• Answering incoming phone calls.
• Verifying insurance coverage.
• Obtaining necessary authorization.
• Collecting payments.
• Processing new patients.
• Helping the clinic maintain optimal performance.

Skills

Administrative experience

Microsoft Office

Time management

Multitasking

Communication skills

Tools

Excel

Word

Outlook

Job description

Ivy Rehab is seeking a Part-time Patient Representative in Northport, NY to greet and check-in patients, schedule appointments, answer calls, and verify insurance. You will obtain authorizations, collect payments, assist with new patient processing, and help keep the clinic performing at its best.

The role offers growth opportunities in a supportive environment and emphasises teamwork, patient care, and exceptional service.