Patient Experience & Scheduling Coordinator

Lawall Prosthetic and Orthotic Services; Springfield Township (Delaware County); On-site; USD 32,000 - 42,000; Full time

Job summary

Lawall Prosthetic and Orthotic Services is seeking a Patient Coordinator Assistant for our Springfield location. The position involves handling scheduling, message taking, and communications with patient referral sources, reporting to the Patient Accounts Supervisor.

The role requires a high school graduate and prior medical office experience; detail orientation and strong communication are essential. We offer a competitive compensation package and a drug-free workplace policy.

Qualifications

• Must be a graduate of an accredited high school.
• Prior medical office experience preferred.
• Strong communication and scheduling abilities.

Responsibilities

• Answer incoming phone calls and process referrals/request for patient services.
• Maintain open communication with patients and referral sources.
• Respond to patient questions and problems.
• Assist in scheduling appointments based on staff availability.
• Prepare transmittals and advise quality coordinator of complaints.
• Coordinate with patients, referral sources and insurance companies to resolve issues.
• Collaborate with Administrators and Practitioners to meet patient needs.

Skills

Detail oriented

Medical office experience

Education

High School diploma

Job description

Lawall Prosthetic and Orthotic Services is seeking a Patient Coordinator Assistant for our Springfield location. The position involves handling scheduling, message taking, and communications with patient referral sources, reporting to the Patient Accounts Supervisor.

The role requires a high school graduate and prior medical office experience; detail orientation and strong communication are essential. We offer a competitive compensation package and a drug-free workplace policy.