Patient Experience Coordinator

Lawall Prosthetic and Orthotic Services; Lawrenceville (NJ); On-site; USD 21,000 - 26,000; Full time

Job summary

Lawall Prosthetic and Orthotic Services in Lawrenceville, NJ is seeking a friendly Medical Receptionist to be the first point of contact for patients. You will greet visitors, answer calls, schedule appointments, assist with check-in/out, and maintain patient records with care.

Ideal candidates have strong communication, organizational skills, and the ability to multitask in a busy medical office. Prior receptionist experience is preferred; familiarity with Microsoft Office is a plus.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist experience in a medical setting preferred.
• Strong verbal and written communication skills.
• Professional, friendly, and patient-focused demeanor.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work well in a team.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer incoming telephone calls, direct calls appropriately, and take messages.
• Schedule and confirm patient appointments.
• Assist patients with check-in and check-out procedures.
• Maintain and update patient demographic and contact information.
• Collect and verify necessary patient paperwork.
• Assist with scanning, filing, and maintaining patient records.
• Communicate with patients and staff regarding appointment-related questions.
• Provide general administrative and clerical support to the office.
• Maintain an organized and professional reception area.
• Perform other administrative duties as assigned.

Skills

Customer service

Communication

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Lawall Prosthetic and Orthotic Services in Lawrenceville, NJ is seeking a friendly Medical Receptionist to be the first point of contact for patients. You will greet visitors, answer calls, schedule appointments, assist with check-in/out, and maintain patient records with care.

Ideal candidates have strong communication, organizational skills, and the ability to multitask in a busy medical office. Prior receptionist experience is preferred; familiarity with Microsoft Office is a plus.