Patient Coordinator Assistant

Lawall Prosthetic and Orthotic Services; Springfield Township (Delaware County); On-site; USD 32,000 - 42,000; Full time

Job summary

Lawall Prosthetic and Orthotic Services is seeking a Patient Coordinator Assistant for our Springfield location. The position involves handling scheduling, message taking, and communications with patient referral sources, reporting to the Patient Accounts Supervisor.

The role requires a high school graduate and prior medical office experience; detail orientation and strong communication are essential. We offer a competitive compensation package and a drug-free workplace policy.

Qualifications

• Must be a graduate of an accredited high school.
• Prior medical office experience preferred.
• Strong communication and scheduling abilities.

Responsibilities

• Answer incoming phone calls and process referrals/request for patient services.
• Maintain open communication with patients and referral sources.
• Respond to patient questions and problems.
• Assist in scheduling appointments based on staff availability.
• Prepare transmittals and advise quality coordinator of complaints.
• Coordinate with patients, referral sources and insurance companies to resolve issues.
• Collaborate with Administrators and Practitioners to meet patient needs.

Skills

Detail oriented

Medical office experience

Education

High School diploma

Job description

Fast growing and employee friendly company, with an exciting opportunity in our Springfield location. We are seeking a candidate who wants to work in a friendly office environment. The Patient Coordinator Assistant is responsible for performing all tasks relative to scheduling, message taking and patient referral source communication and reports to the Patient Accounts Supervisor.

Located in The Mills of Victoria, 1489 Baltimore Pike Building #109, Springfield, PA 1906.

RESPONSIBILIITES AND DUTIES:

• Answers incoming phone calls, process referrals/request for patient services
• Maintains open communication with patients/clients and referral sources
• Respond to patient/client questions and problems
• Assists in scheduling appointments for patients/clients based on availability of appropriate staff
• Prepare transmittal and advise quality coordinator of all patient complaints
• Communicates and resolves problems with patients, referral sources and insurance companies
• Works with Administrator and Practitioners to meet all patient needs
• Performs other duties as requested

QUALIFICATIONS:

• Graduate of an accredited High School

EXPERIENCE/KNOWLEDGE:

• Detail oriented
• Medical office experience

We offer a competitive compensation package and a great work environment. If you are someone looking to use your talents to help our clients meet their needs, and work with an exciting team, we want to hear from you.

We promote a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.