Patient Access & Front Desk Coordinator

Lawall Prosthetics and Orthotics Services; Langhorne (Bucks County); On-site; USD 35,000 - 45,000; Full time

Job summary

Lawall Prosthetics and Orthotics Services is seeking a full-time Patient Access Coordinator for our Langhorne location. The role involves handling patient scheduling, communication with referral sources, and problem resolution to ensure patient needs are met in a friendly office environment.

The ideal candidate should have strong communication skills and customer service experience, with a high school diploma from an accredited institution. Join us for a rewarding career with competitive compensation and a supportive team.

Responsibilities

• Answers incoming phone calls, process referrals/request for patient services.
• Maintains open communication with patients/clients and referral sources.
• Respond to patient/client questions and problems.
• Assists in scheduling appointments for patients/clients.
• Prepare transmittal and advise quality coordinator of all patient complaints.
• Communicates and resolves problems with patients, referral sources and insurance companies.
• Works with Administrator and Practitioners to meet all patient needs.
• Performs other duties as requested.

Skills

Detail oriented

Strong communication skills

Customer-service experience

Medical office experience

Education

Graduate of an accredited High School

Job description

Lawall Prosthetics and Orthotics Services is seeking a full-time Patient Access Coordinator for our Langhorne location. The role involves handling patient scheduling, communication with referral sources, and problem resolution to ensure patient needs are met in a friendly office environment.

The ideal candidate should have strong communication skills and customer service experience, with a high school diploma from an accredited institution. Join us for a rewarding career with competitive compensation and a supportive team.