Patient Coordinator Assistant

Lawall Prosthetics and Orthotics Services; Springfield Township (Delaware County); On-site; USD 32,000 - 42,000; Full time

Job summary

Lawall Prosthetics and Orthotics Services in Springfield, PA is seeking a dedicated Patient Coordinator Assistant for a full-time role. The position handles scheduling, patient communications, and coordination with referral sources to ensure smooth patient flow.

You will work closely with the Patient Accounts Supervisor to resolve inquiries and support office operations in a friendly, team-oriented environment.

Qualifications

• Graduate of an accredited High School.
• Detail oriented and organized with strong communication skills.
• Customer-service experience, medical office experience a plus.

Responsibilities

• Answers incoming phone calls, process referrals/request for patient services
• Maintains open communication with patients/clients and referral sources
• Respond to patient/client questions and problems
• Assists in scheduling appointments for patients/clients based on availability of appropriate staff
• Prepare transmittal and advise quality coordinator of all patient complaints
• Communicates and resolves problems with patients, referral sources and insurance companies
• Works with Administrator and Practitioners to meet all patient needs
• Performs other duties as requested

Skills

Detail oriented

Strong communication skills

Customer-service experience

Education

High School diploma

Job description

Patient Coordinator Assistant (1 full-time position available)

Fast growing and employee friendly company, with an exciting opportunity in our Springfield location. We are seeking a candidate who wants to work in a friendly office environment. The Patient Coordinator Assistant is responsible for performing all tasks relative to scheduling, message taking and patient referral source communication and reports to the Patient Accounts Supervisor.

Located in The Mills of Victoria, 1489 Baltimore Pike Building #109, Springfield, PA 1906.

RESPONSIBILIITES AND DUTIES:

• Answers incoming phone calls, process referrals/request for patient services
• Maintains open communication with patients/clients and referral sources
• Respond to patient/client questions and problems
• Assists in scheduling appointments for patients/clients based on availability of appropriate staff
• Prepare transmittal and advise quality coordinator of all patient complaints
• Communicates and resolves problems with patients, referral sources and insurance companies
• Works with Administrator and Practitioners to meet all patient needs
• Performs other duties as requested

QUALIFICATIONS:

• Graduate of an accredited High School

EXPERIENCE/KNOWLEDGE:

• Detail oriented
• Strong communication skills
• Customer-service experience
• Medical office experience

We offer a competitive compensation package and a great work environment.

We promote a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.