Patient Care & Front-Desk Coordinator – Medical Office

Lawall Prosthetics & Orthotics; Lawrenceville (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

401(k) matching

Employee discount programs

Tuition Assistance

Job summary

Lawall Prosthetics & Orthotics is seeking a dependable Medical Office Coordinator to support daily office operations. This dual role combines front desk reception, patient services, and administrative support, with a focus on patient interaction, multi-tasking, and accurate data handling.

The role involves phone inquiries, appointment coordination, check-in/check-out assistance, and collaboration with internal departments.

Qualifications

• High school diploma or equivalent required.
• Previous medical office, receptionist, or administrative experience preferred.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Comfortable answering phones and interacting with patients.
• Basic computer skills and data entry.
• Ability to handle confidential patient information with discretion.

Responsibilities

• Answer incoming phone calls, direct inquiries, and take messages.
• Schedule, confirm, and coordinate patient appointments.
• Assist patients with check-in and check-out procedures.
• Maintain accurate patient demographic and contact information.
• Assist with patient account management and general administrative duties.
• Support insurance verification and authorization processes as needed.
• Assist with collecting, organizing, and maintaining patient documentation.
• Enter and update information in the company's computer systems.
• Communicate with internal departments to ensure patient needs are addressed.
• Assist with additional office responsibilities and projects as assigned.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Data entry

Microsoft Office

Confidentiality

Teamwork

Phone etiquette

EMR familiarity

Practice management systems

Education

High school diploma or equivalent

Tools

EMR systems

Practice management systems

Microsoft Office

Job description

Lawall Prosthetics & Orthotics is seeking a dependable Medical Office Coordinator to support daily office operations. This dual role combines front desk reception, patient services, and administrative support, with a focus on patient interaction, multi-tasking, and accurate data handling.

The role involves phone inquiries, appointment coordination, check-in/check-out assistance, and collaboration with internal departments.