Patient Access & Insurance Coordinator

Lawall-Prosthetics-; King of Prussia (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Supportive team environment

Growth opportunities

Competitive pay

Meaningful impact on patients' lives

Job summary

Lawall Prosthetic & Orthotic Services is seeking a Patient Service Representative to be the first contact for patients, referral sources, and visitors. You will verify insurance benefits and secure authorizations to ensure timely access to prosthetic and orthotic services.

Position reports to the Patient Accounts Supervisor and supports a friendly, team-oriented environment with a focus on exceptional patient experience.

Qualifications

• Experience with insurance verification, prior authorizations, medical billing, or healthcare reimbursement.
• Working knowledge of Medicare, Medicaid, Managed Care, and Commercial insurance plans.
• Understanding of coding guidelines (HCPCS, ICD-10).
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Verify patient insurance eligibility, benefits, and coverage information.
• Obtain prior authorizations for prosthetic and orthotic services.
• Contact insurance companies to confirm coverage, authorization requirements, and claim status.
• Collaborate with clinicians, patient service staff, and billing teams to resolve insurance-related issues.
• Accurately document insurance verification and authorization information within company systems.
• Monitor and follow up on pending authorizations to minimize delays in patient care.
• Maintain knowledge of payer policies and documentation requirements.
• Ensure compliance with company policies, payer guidelines, and HIPAA regulations.

Skills

Insurance verification

Prior authorizations

Medical billing

Healthcare reimbursement

Tools

Medical billing software

Microsoft Office

Job description

Lawall Prosthetic & Orthotic Services is seeking a Patient Service Representative to be the first contact for patients, referral sources, and visitors. You will verify insurance benefits and secure authorizations to ensure timely access to prosthetic and orthotic services.

Position reports to the Patient Accounts Supervisor and supports a friendly, team-oriented environment with a focus on exceptional patient experience.