Patient Experience & Scheduling Coordinator

Palo-Verde-Hematology-Oncology-Ltd; Scottsdale (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

Palo-Verde-Hematology-Oncology-Ltd is seeking a Patient Coordinator to support physicians by handling administrative and clerical duties in a medical office in Scottsdale. You will greet patients warmly and coordinate scheduling, ensuring smooth patient flow and accurate record keeping.

The role requires attention to detail, strong communication, and familiarity with EMR systems. Prior experience in a medical environment is a plus, with opportunities to learn and collaborate with clinical staff.

Qualifications

• High school diploma or GED required.
• Six months related experience and/or training preferred.
• Knowledge of EMR, medical terminology, ICD-10 and CPT codes a plus.

Responsibilities

• Greet and direct patients.
• Verify patient demographics and insurance details.
• Update patient accounts in EMR.
• Check out patients after visits.
• Schedule follow-up appointments.
• Send out physician orders for radiology and labs.
• Obtain prior authorizations for radiology when needed.
• Coordinate follow-up visits with outside testing.
• Maintain x-ray and other medical records; perform secretarial tasks.
• Enter data into computer to maintain office and patient records.
• Communicate and work closely with physicians.
• Cross-train with front desk personnel.
• Perform additional tasks as requested by management.

Skills

Follow instructions

Problem-solving

Education

High school diploma / GED

Tools

EMR familiarity

Job description

Palo-Verde-Hematology-Oncology-Ltd is seeking a Patient Coordinator to support physicians by handling administrative and clerical duties in a medical office in Scottsdale. You will greet patients warmly and coordinate scheduling, ensuring smooth patient flow and accurate record keeping.

The role requires attention to detail, strong communication, and familiarity with EMR systems. Prior experience in a medical environment is a plus, with opportunities to learn and collaborate with clinical staff.