Patient Care Coordinator: Fast-Paced Medical Office

Ivy Rehab; Philadelphia (Philadelphia County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Full benefits package beginning within

Paid time off

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab in Philadelphia, PA seeks a Patient Coordinator to support clinics and enhance patient experience. You will greet patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help processing new patients.

Join a team focused on world-class care across physical, occupational, speech, and ABA therapies, with strong growth opportunities, training, and a commitment to diversity and patient outcomes.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.

Responsibilities

• Greet and check-in patients.
• Schedule appointments and manage calendars.
• Answer incoming phone calls and assist callers.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient intake.
• Support clinic operations to maintain performance.

Skills

Administrative experience

Time management

Adaptability

Customer service orientation

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Ivy Rehab in Philadelphia, PA seeks a Patient Coordinator to support clinics and enhance patient experience. You will greet patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help processing new patients.

Join a team focused on world-class care across physical, occupational, speech, and ABA therapies, with strong growth opportunities, training, and a commitment to diversity and patient outcomes.