Patient Experience & Scheduling Coordinator

H2 Health; North Little Rock (AR); On-site; USD 48,712,000 - 57,308,000; Full time

Benefits offered by this job

Competitive pay: $17–$20 per hour

Bonuses based on performance

Flexible scheduling

Career growth opportunities

Full medical/dental/vision + 401(k)

Generous PTO and holidays

Life insurance

Supportive clinician-led culture

Parental leave and rewards programs

Job summary

Advance Physical Therapy, an H2 Health company, is seeking a Patient Coordinator to bridge patient care with administrative excellence at our North Little Rock clinic. You will be the first point of contact, coordinate appointments, verify insurance, manage referrals, maintain records, and support front desk operations while ensuring a welcoming, confidential patient experience.

Join a clinician-led team that values patient outcomes, professional growth, and a supportive work environment with

Qualifications

• Minimum 1 year in a healthcare or medical office setting.
• Knowledge of medical terminology and insurance processes.
• Exceptional interpersonal and communication skills.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Skills

Customer service

Communication

Healthcare terminology

Confidentiality

EMR/EHR familiarity

Office software

Education

High school diploma (Healthcare admin a plus)

Tools

EMR/EHR systems

Job description

Advance Physical Therapy, an H2 Health company, is seeking a Patient Coordinator to bridge patient care with administrative excellence at our North Little Rock clinic. You will be the first point of contact, coordinate appointments, verify insurance, manage referrals, maintain records, and support front desk operations while ensuring a welcoming, confidential patient experience.

Join a clinician-led team that values patient outcomes, professional growth, and a supportive work environment with