Patient Coordinator

H2 Health; North Little Rock (AR); On-site; USD 48,712,000 - 57,308,000; Full time

Benefits offered by this job

Competitive pay: $17–$20 per hour

Bonuses based on performance

Flexible scheduling

Career growth opportunities

Full medical/dental/vision + 401(k)

Generous PTO and holidays

Life insurance

Supportive clinician-led culture

Parental leave and rewards programs

Job summary

Advance Physical Therapy, an H2 Health company, is seeking a Patient Coordinator to bridge patient care with administrative excellence at our North Little Rock clinic. You will be the first point of contact, coordinate appointments, verify insurance, manage referrals, maintain records, and support front desk operations while ensuring a welcoming, confidential patient experience.

Join a clinician-led team that values patient outcomes, professional growth, and a supportive work environment with

Qualifications

• Minimum 1 year in a healthcare or medical office setting.
• Knowledge of medical terminology and insurance processes.
• Exceptional interpersonal and communication skills.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Skills

Customer service

Communication

Healthcare terminology

Confidentiality

EMR/EHR familiarity

Office software

Education

High school diploma (Healthcare admin a plus)

Tools

EMR/EHR systems

Job description

Patient Coordinator | Outpatient | Full-Time | 2504 McCain Blvd, Ste 230, North Little Rock, AR 72116

At Advance Physical Therapy, an H2 Health company, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Your Role

• Coordinate patient appointments, verify insurance, and handle referrals
• Maintain and update patient records with accuracy and confidentiality
• Assist with front desk operations, answering phone calls, and managing inquiries
• Work closely with clinicians and administrative staff to enhance patient experience
• Ensure a welcoming and organized clinic environment

Requirements

• High school diploma or equivalent; additional education in healthcare administration is a plus
• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Join us in making a positive impact on our patients' lives every day!

Benefits

Why H2 Health?

We're more than a workplace, we're a team that supports your goals:

• Competitive hourly rate ranging from $17/hr to $20/hr
• Performance-based bonuses that reward your outcomes
• Flexible scheduling to support work-life balance
• Career advancement and professional growth
• Full benefits: medical, dental, vision, and 401(k) with match
• Generous PTO, paid holidays, and company-paid life insurance
• Supportive, clinician-led team culture
• Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to advance your physical therapy career in a supportive setting? and join a community that values you.

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.