Patient Access & Scheduling Specialist

Veterans in Healthcare; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Arkansas Health Group at the BH Family Med Residency Clinic seeks a Clinic Office Representative to greet and check patients in, answer calls, schedule appointments, and maintain records with attention to accuracy and efficiency.

The role includes handling payments, referrals, and related duties as assigned, requiring strong customer service and typing proficiency. Clinic experience preferred and day shift.

Qualifications

• HS Diploma and/or GED equivalent.
• Previous clinic experience preferred.
• Excellent customer service/interpersonal communication skills.
• Minimal typing skills (35-40 wpm).

Responsibilities

• Greet and check patients in and out.
• Answer the telephone and route calls as needed.
• Schedule patient appointments.
• Maintain accurate patient records and filing.
• Process payments at checkout.
• Manage incoming patient referrals.
• Perform other related duties as assigned.

Skills

Customer service

Interpersonal communication

Typing speed 35-40 wpm

Education

HS Diploma or GED

Job description

Arkansas Health Group at the BH Family Med Residency Clinic seeks a Clinic Office Representative to greet and check patients in, answer calls, schedule appointments, and maintain records with attention to accuracy and efficiency.

The role includes handling payments, referrals, and related duties as assigned, requiring strong customer service and typing proficiency. Clinic experience preferred and day shift.