Patient Experience & Scheduling Coordinator

ivyrehab; Glenview (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus incentives

Generous PTO

Paid holidays

Benefits from first month

Job summary

Ivy Rehab for Kids in Glenview, IL is seeking a Patient Coordinator (Full-time) to support front-desk operations and patient experiences at our clinic. You will greet and check-in patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and assist with new patient processing.

This role offers growth opportunities within a collaborative network and a commitment to high-quality patient care in a supportive environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Commitment to exceptional patient outcomes and quality care.

Responsibilities

• Greet and check-in patients and provide world-class customer service.
• Schedule appointments and answer incoming phone calls.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patients.
• Support clinic operations to maintain optimal performance.

Skills

Administrative experience

MS Office proficiency

Time management

Multitasking

Customer service

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Ivy Rehab for Kids in Glenview, IL is seeking a Patient Coordinator (Full-time) to support front-desk operations and patient experiences at our clinic. You will greet and check-in patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and assist with new patient processing.

This role offers growth opportunities within a collaborative network and a commitment to high-quality patient care in a supportive environment.