Patient Care Coordinator — Growth, Great Benefits & Impact

Ivy Rehab Network; Glen Allen (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefits on start

Generous PTO

Paid holidays

Bonus incentives

Job summary

Ivy Rehab Network in Glen Allen, VA is seeking a Patient Coordinator to join our clinics. You will greet patients, check-in, schedule appointments, answer calls, verify insurance, obtain authorizations, and collect payments.

This full-time, on-site role supports a team delivering physical therapy, occupational therapy, speech therapy, and ABA services.

We foster growth, inclusivity, and exceptional patient outcomes, with opportunities for development and a competitive benefits package.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.

Responsibilities

• Greet and check-in patients; schedule appointments.
• Answer incoming calls and verify insurance coverage.
• Obtain necessary authorizations.
• Collect payments and process new patients.
• Support clinic in maintaining optimal performance.

Skills

Administrative experience in healthca

MS Office (Excel, Word, Outlook)

Time management

Multi-tasking

Customer service

Self-motivation

Job description

Ivy Rehab Network in Glen Allen, VA is seeking a Patient Coordinator to join our clinics. You will greet patients, check-in, schedule appointments, answer calls, verify insurance, obtain authorizations, and collect payments.

This full-time, on-site role supports a team delivering physical therapy, occupational therapy, speech therapy, and ABA services.

We foster growth, inclusivity, and exceptional patient outcomes, with opportunities for development and a competitive benefits package.