Patient Experience & Scheduling Coordinator

BODY BY BARIATRICS LLC; Florida; On-site; USD 34,000 - 52,000; Full time

Job summary

BodyByBariatrics LLC is seeking a Patient Care Coordinator – Receptionist to be the first point of contact for current and prospective patients. You will handle incoming calls, triage patient needs, and guide leads toward consultations while ensuring accurate routing to the appropriate team member.

The role emphasizes attention to detail, HIPAA awareness, and strong administrative support to keep daily operations smooth. Bilingual English/Spanish preferred to serve a diverse patient base.

Qualifications

• Must handle incoming calls and triage patient needs.
• Convert qualified leads into scheduled consultations.
• Provide administrative support to ensure smooth operations.
• Maintain HIPAA awareness and accurate patient information.

Responsibilities

• Own incoming call experience and triage patient needs.
• Educate prospective patients on next steps and services.
• Support day-to-day practice operations including emails, records, and notes.
• Review information for accuracy and correct discrepancies as needed.
• Apply knowledge of healthcare workflows, insurance terminology, and prior authorizations.

Skills

Phone triage

Lead conversion

Administrative tasks

Attention to detail

Healthcare knowledge

Job description

BodyByBariatrics LLC is seeking a Patient Care Coordinator – Receptionist to be the first point of contact for current and prospective patients. You will handle incoming calls, triage patient needs, and guide leads toward consultations while ensuring accurate routing to the appropriate team member.

The role emphasizes attention to detail, HIPAA awareness, and strong administrative support to keep daily operations smooth. Bilingual English/Spanish preferred to serve a diverse patient base.