Bilingual Scheduler Coordinator

5th HQ; Town of Florida (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

5th HQ in Pembroke Pines, FL is seeking a bilingual Schedule Coordinator to support patients' recovery journeys. This full‑time role requires managing in‑person and at‑home visits, verifying patient information, and ensuring compliant scheduling practices.

Proficiency with Doctor Chronos, Excel, and Microsoft Office is essential. A strong customer service mindset and excellent communication skills are needed to address inquiries with empathy.

Qualifications

• Fluent in English and Spanish (required).
• Experience in a medical setting is highly desirable.
• Proficient in scheduling software such as Doctor Chronos, Excel, and Microsoft Office.

Responsibilities

• Manage and schedule all in-person and at-home visits for patients, ensuring timely and accurate appointments across various locations.
• Verify personal information, confirm appointments, and ensure patients are fully informed about their scheduled visits.
• Accurately gather and confirm patient details, ensuring all information is up to date and compliant with privacy regulations.
• Provide excellent customer service, addressing patient inquiries, concerns, and needs with empathy and professionalism.
• Engage with patients, medical staff, and other team members effectively to coordinate and confirm schedules.
• Utilize scheduling and patient management software, including Excel, Microsoft Office, and Doctor Chronos, to maintain organized and efficient operations.

Skills

Bilingual English/Spanish

Medical scheduling

Customer service

Tools

Doctor Chronos

Excel

Microsoft Office

Job description

Are you passionate about providing exceptional customer service and supporting patients through their recovery journey? Our client is a specialized company in post-breast surgery care, and we are seeking a detail-oriented and bilingual (English/Spanish) Schedule Coordinator to join the team. The ideal candidate will have experience in the medical field, excellent communication skills, and proficiency in scheduling software.

Location:Pembroke Pines, FL

Schedule:Full-Time, Monday to Friday, 8:00 AM - 5:00 PM

Salary:$17 per hour

Key Responsibilities

• Manage and schedule all in-person and at-home visits for patients, ensuring timely and accurate appointments across various locations.
• Verify personal information, confirm appointments, and ensure that patients are fully informed about their scheduled visits.
• Accurately gather and confirm patient details, ensuring all information is up to date and compliant with privacy regulations.
• Provide excellent customer service, addressing patient inquiries, concerns, and needs with empathy and professionalism.
• Engage with patients, medical staff, and other team members effectively to coordinate and confirm schedules.
• Utilize scheduling and patient management software, including Excel, Microsoft Office, and Doctor Chronos, to maintain organized and efficient operations.

Qualifications

• Fluent in English and Spanish (required).
• Previous experience in a medical setting is highly desirable.
• Proficient in Microsoft Office, Excel, and experience with Doctor Chronos or similar medical scheduling software.
• Strong verbal and written communication skills, with the ability to ask the right questions and gather essential information.
• A customer-focused attitude with a strong desire to help and support patients.
• Excellent attention to detail and ability to manage multiple tasks simultaneously in a fast-paced environment.

If you are a compassionate and organized individual with a background in the medical field, we would love to hear from you!