Patient Experience & Scheduling Coordinator

SimonMed; Beverly Hills (CA); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

SimonMed in Beverly Hills, CA is seeking a Patient Care Coordinator for a full-time, on-site role. You will warmly welcome patients, schedule and confirm appointments, and coordinate diagnostic services across departments to ensure a smooth visit.

You will handle phone inquiries, verify patient information, explain procedures clearly, and support clinic staff to maintain accurate records and efficient patient flow in a fast-paced health-care setting.

Qualifications

• Strong appointment management skills.
• Excellent communication with professional phone etiquette.
• Experience in care coordination and patient care.
• Working knowledge of medical terminology.
• Healthcare, medical office, or outpatient clinic experience preferred.
• Ability to multitask in a high-volume environment.
• Proficiency with electronic health records (EHR) and basic office software.

Responsabilités

• Welcome patients and coordinate the check-in/out process.
• Schedule and confirm patient appointments across departments.
• Coordinate diagnostic services and provider scheduling.
• Manage telephone inquiries and patient questions.
• Verify patient information and records.
• Explain procedures in clear, supportive language.
• Support a positive, efficient clinic experience and maintain up-to-date records.

Connaissances

Appointment scheduling

Phone etiquette

Care coordination

Medical terminology

Healthcare setting experience

Multitasking

EHR proficiency

Formation

High school diploma

Post-secondary coursework in healthcare administration

Outils

EHR software

Office software

Description du poste

SimonMed in Beverly Hills, CA is seeking a Patient Care Coordinator for a full-time, on-site role. You will warmly welcome patients, schedule and confirm appointments, and coordinate diagnostic services across departments to ensure a smooth visit.

You will handle phone inquiries, verify patient information, explain procedures clearly, and support clinic staff to maintain accurate records and efficient patient flow in a fast-paced health-care setting.