Patient Access & Scheduling Specialist

University of Southern California; Beverly Hills (CA); On-site; USD 32,000 - 54,000; Full time

Job summary

USC Care Medical Group in Beverly Hills is hiring a Scheduling Coordinator to manage patient appointments and surgeries, obtain authorizations, and ensure charts and tests are prepared in advance. You will liaise with multiple departments to coordinate care and resources while delivering excellent patient service.

The role requires strong communication, computer literacy, and knowledge of insurance types; familiarity with Cerner and GE Centricity is a plus.

Qualifications

• High school or equivalent.
• 2 years experience in a health care setting.
• Prior clerical, administrative, and/or receptionist role.
• Excellent communication skills (speak, read, write English).
• Comfortable with computers and medical terminology.
• In-depth knowledge of all insurance types.

Responsibilities

• Schedule patient appointments and surgeries; coordinate related tests and labs.
• Obtain authorizations and pre-authorizations for services.
• Prepare patient charts prior to appointments and surgeries.
• Provide patient financial counseling and estimate liabilities.
• Answer phone calls and manage messages using multiple channels.
• Work with various departments to coordinate care and resources.

Skills

Communication skills

English proficiency

Computer literacy

Knowledge of insurance types

Medical terminology

Education

High school diploma

Tools

Cerner

GE Centricity

Job description

USC Care Medical Group in Beverly Hills is hiring a Scheduling Coordinator to manage patient appointments and surgeries, obtain authorizations, and ensure charts and tests are prepared in advance. You will liaise with multiple departments to coordinate care and resources while delivering excellent patient service.

The role requires strong communication, computer literacy, and knowledge of insurance types; familiarity with Cerner and GE Centricity is a plus.