Pediatric Patient Experience Coordinator

Beverly Hills Pediatric Dentistry; Beverly Hills (CA); On-site; USD 41,000 - 52,000; Full time

Job summary

Beverly Hills Pediatric Dentistry is seeking a friendly and dependable Patient Coordinator to join our front office in Beverly Hills, CA. You will be the first point of contact for patients, manage calls, schedule appointments, verify insurance, and assist with payments while maintaining accurate records.

Ideal candidates bring front desk or administrative experience, familiarity with dental software, strong communication, and the ability to multitask in a fast-paced environment with

Qualifications

• Previous front desk or administrative experience required; dental office experience preferred.
• Familiarity with dental insurance verification and billing processes is a plus.
• Proficiency with dental software systems (e.g., Dentrix, Eaglesoft) and basic computer skills.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain professional in a fast-paced environment.

Responsibilities

• Greet patients warmly and ensure a welcoming office environment.
• Answer phone calls, respond to inquiries, and schedule appointments efficiently.
• Verify insurance coverage, process patient information, and collect payments.
• Manage patient check-in and check-out procedures.
• Maintain accurate and up-to-date patient records.
• Coordinate daily schedules to optimize patient flow and minimize wait times.
• Communicate effectively with dental assistants, hygienists, and dentists.
• Handle administrative tasks such as filing, data entry, and correspondence.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Tools

Dentrix

Eaglesoft

Job description

Beverly Hills Pediatric Dentistry is seeking a friendly and dependable Patient Coordinator to join our front office in Beverly Hills, CA. You will be the first point of contact for patients, manage calls, schedule appointments, verify insurance, and assist with payments while maintaining accurate records.

Ideal candidates bring front desk or administrative experience, familiarity with dental software, strong communication, and the ability to multitask in a fast-paced environment with