Patient Care Coordinator

SimonMed; Beverly Hills (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

SimonMed in Beverly Hills, CA is seeking a Patient Care Coordinator for a full-time, on-site role. You will warmly welcome patients, schedule and confirm appointments, and coordinate diagnostic services across departments to ensure a smooth visit.

You will handle phone inquiries, verify patient information, explain procedures clearly, and support clinic staff to maintain accurate records and efficient patient flow in a fast-paced health-care setting.

Qualifications

• Strong appointment management skills.
• Excellent communication with professional phone etiquette.
• Experience in care coordination and patient care.
• Working knowledge of medical terminology.
• Healthcare, medical office, or outpatient clinic experience preferred.
• Ability to multitask in a high-volume environment.
• Proficiency with electronic health records (EHR) and basic office software.

Responsibilities

• Welcome patients and coordinate the check-in/out process.
• Schedule and confirm patient appointments across departments.
• Coordinate diagnostic services and provider scheduling.
• Manage telephone inquiries and patient questions.
• Verify patient information and records.
• Explain procedures in clear, supportive language.
• Support a positive, efficient clinic experience and maintain up-to-date records.

Skills

Appointment scheduling

Phone etiquette

Care coordination

Medical terminology

Healthcare setting experience

Multitasking

EHR proficiency

Education

High school diploma

Post-secondary coursework in healthcare administration

Tools

EHR software

Office software

Job description

Company Description

SimonMed is a health-tech and longevity company focused on making high-value precision diagnostics accessible to millions of people through more than 180 clinics across the United States. The organization combines advanced imaging technologies with AI-enhanced tools to help detect disease earlier and more accurately. By improving early detection, SimonMed supports individuals in better managing their wellbeing and extending their healthy years of life. Team members work in a mission-driven environment that blends cutting-edge technology with compassionate patient care.

Role Description

The Patient Care Coordinator is a full-time, on-site role based in Beverly Hills, CA. This role is responsible for welcoming patients, accurately scheduling and confirming appointments, and coordinating diagnostic services across providers and departments. Daily tasks include managing phone calls and inquiries, verifying patient information, explaining procedures in clear, supportive language, and ensuring that patients are prepared for their visits. The Patient Care Coordinator also collaborates with clinical and administrative staff to streamline patient flow, maintain up-to-date records, and support a positive, efficient clinic experience. This position requires strong attention to detail, a commitment to patient-centered service, and the ability to work effectively in a fast-paced healthcare setting.

Qualifications

• Strong appointment management skills, including Appointment Scheduling and coordination of patient visits.
• Excellent communication skills with professional Phone Etiquette for handling inbound and outbound calls.
• Experience in Care Coordination and Patient Care, supporting patients through the diagnostic and treatment process.
• Working knowledge of Medical Terminology to communicate effectively with patients and clinical staff.
• Prior experience in a healthcare, medical office, or outpatient clinic setting preferred.
• Ability to multitask, prioritize, and maintain accuracy in a high-volume environment.
• Proficiency with electronic health records (EHR) and basic office software is beneficial.
• High school diploma or equivalent required; post-secondary coursework in healthcare administration or a related field is a plus.