Patient Experience & Scheduling Coordinator

MedStar Health; Bestgate Terrace (MD); On-site; USD 25,761 - 45,075; Full time

Job summary

MedStar Health seeks a patient coordinator to serve as the initial contact person and manage patient flow efficiently in Maryland. Responsibilities include scheduling appointments, verifying insurance, and maintaining patient records.

The ideal candidate should have a high school diploma, customer service experience, and knowledge of medical terminology. The position offers a pay range of USD $18.70 – $32.72 per hour.

Qualifications

• Experience providing high quality customer service, preferably in a health care setting.
• Ability to perform in a high-pressure environment to organize and prioritize work.

Responsibilities

• Coordinates patient flow through the practice.
• Schedules and manages patient appointments and registrations.
• Prepares and updates patient information and medical records.
• Handles patient check-out and verifies insurance information.

Skills

Excellent interpersonal communication skills

Customer service skills

Knowledge of medical terminology

Effective oral and written communication

Education

High School Diploma or GED

Tools

Computerized scheduling systems

IDX/GE Centricity Business

Job description

MedStar Health seeks a patient coordinator to serve as the initial contact person and manage patient flow efficiently in Maryland. Responsibilities include scheduling appointments, verifying insurance, and maintaining patient records.

The ideal candidate should have a high school diploma, customer service experience, and knowledge of medical terminology. The position offers a pay range of USD $18.70 – $32.72 per hour.