Patient Experience & Scheduling Coordinator

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 30,000 - 36,000; Full time

Job summary

Johns Hopkins Medicine seeks a Patient Service Coordinator to manage front desk operations, check-in/out patients, and coordinate follow-up appointments at the Baltimore site.

The role requires EPIC knowledge, strong insurance terminology, and excellent English skills; training on EPIC will be provided through Johns Hopkins. This is a temporary, full-time assignment with standard hospital hours.

Qualifications

• Minimum of High school diploma or equivalent required.
• Knowledge of business, insurance and/or medical terminology and an excellent command of English grammar and spelling.
• EPIC Certification through Johns Hopkins training will be required prior to starting the temporary assignment.

Responsibilities

• Check in patients for appointments and check out patients; schedule follow-ups as needed.
• Verify insurance information and collect payments; process referrals and respond to patient calls.
• Input patient data in EPIC and communicate messages to providers; maintain accuracy of records.

Skills

Medical terminology

Insurance terminology

English grammar

Education

High school diploma or equivalent

Job description

Johns Hopkins Medicine seeks a Patient Service Coordinator to manage front desk operations, check-in/out patients, and coordinate follow-up appointments at the Baltimore site.

The role requires EPIC knowledge, strong insurance terminology, and excellent English skills; training on EPIC will be provided through Johns Hopkins. This is a temporary, full-time assignment with standard hospital hours.