Patient Experience Scheduler

BOND MANAGEMENT PARTNERS LLC; Cupertino (CA); On-site; USD 34,000 - 49,000; Full time

Job summary

New Age Braces in Cupertino, CA is seeking an energetic Scheduling Coordinator to ensure smooth daily schedules and deliver an exceptional patient experience. Responsibilities include welcoming patients, scheduling appointments, processing payments, and maintaining front desk operations with accuracy and care.

The ideal candidate will be friendly, detail-oriented, and able to multitask in a fast-paced environment, while educating patients about services and building trust.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Ability to multitask in a busy environment and see tasks through to completion.

Responsibilities

• Provide superior patient service with compassion and care.
• Help patients schedule appointments via phone, text, or email.
• Welcome patients and check them in for appointments.
• Collect payments at the front desk.
• Keep the office organized and front desk areas tidy.
• Scan and file mail and important documents.
• Perform other administrative tasks as assigned.
• Contribute to an exceptional patient experience on every visit.

Skills

Friendly communication

Multitasking

Independent decision making

Verbal and written communication

Team player

Education

High school diploma or GED

Tools

Microsoft Office

Job description

New Age Braces in Cupertino, CA is seeking an energetic Scheduling Coordinator to ensure smooth daily schedules and deliver an exceptional patient experience. Responsibilities include welcoming patients, scheduling appointments, processing payments, and maintaining front desk operations with accuracy and care.

The ideal candidate will be friendly, detail-oriented, and able to multitask in a fast-paced environment, while educating patients about services and building trust.